Parts Advisor

Job Title - Parts Advisor

Hours - Monday to Friday, 8am to 5pm with a 1 hour lunch break

Location - Knighton, LD7 1DT

Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 40 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire, mid and North Wales, Cheshire and Lancashire and also sell high-quality used equipment across the UK and abroad. We have seven depots in Shrewsbury, Cubley, Welshpool, Middlewich, Ormskirk, Denbigh and Knighton.

Benefits

• Up to 27 days holiday (plus bank holidays) depending on length of service.
• 2 x basic salary death in service payment, payable to your nominated recipient
• Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc
• Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
• Employee Assistance Programme
• Ongoing training and Career Opportunities
• Cycle to work scheme
• Refer a friend bonus £500 per person – terms apply
• Boot Allowance
• Long Service Award 10, 20 and 30 years
• Life Event Day – Getting Married, moving house or graduating

About the Role

The Parts Advisor is responsible for the selling, receiving and delivery of parts and accessories.

This is a full-time role based on a 40-hour week from 8am to 5pm Monday to Friday with a requirement to work Saturday mornings on a rota basis.  The role has no direct reports and reports directly to the Branch Manager.

Responsibilities
On a day-to-day basis you will (this list is not exhaustive):  

• Promote and sell parts through all franchises and/or services to meet customer needs, by telephone and face to face; taking payment as required.
• Ensure parts orders are ready for customer collection or packaged for courier/postal delivery
• Supply parts to Service Technicians including identifying parts required and ordering them to the relevant job number
• Verify receipts of incoming deliveries, including booking stock onto the management system, locating in relevant place or forwarding to despatch/workshop, whichever is applicable
• Assist in maintaining showroom standards
• Maintain control of stock levels and assist with stock takes

Candidate Requirements

• Experience in New Holland parts environment or similar
• Essential to have knowledge of how a tractor works
• Ability to use standard computer applications – experience of Gold would be an advantage
• Ability to work extended hours, weekends and on call particularly during harvest
• Ability to work in a dynamic, fast paced environment