Service Technician

Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 40 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire, mid and North Wales, Cheshire and Lancashire and also sell high-quality used equipment across the UK and abroad. We have eight depots in Newport (Shropshire), Shrewsbury, Sudbury, Welshpool, Middlewich, Ormskirk, Denbigh and Knighton.

Job Title:  Service Technician

Hours of Work:  8am to 5pm with a 1 hour lunch break

Location:  Ormskirk, Lancashire, L39 2AN

What we offer:

  • Up to 27 days holiday (plus bank holidays) depending on length of service. 
  • 2 x basic salary death in service payment, payable to your nominated recipient
  • Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc
  • Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships. 
  • Employee Assistance Programme
  • Ongoing training and Career Opportunities
  • Cycle to work scheme
  • Refer a friend bonus £500 per person – terms apply
  • Boot Allowance 
  • Long Service Awards on 10, 20 and 30 years
  • Life Event Day - Getting Married, Moving Home, Graduating

About the Role
Performs diagnostics, service repairs and maintenance work on customer and/or company owned equipment based upon current certified training.  The role has no direct reports and reports directly to Service Manager.

Responsibilities
On a day-to-day basis you will (this list is not exhaustive):

  • Performs diagnostics and repairs on agricultural or plant equipment in a workshop and/or field environment
  • Completes all reports and administration required in a timely manner and to a high quality (job cards, time sheets)
  • Follows all safety rules and regulations 
  • Completes all training programmes to further develop skills and knowledge in a timely manner
  • Maintains a clean work environment, assists with overall workshop organisation, ensures correct use of tools and vehicles at all times
  • Mentors apprentices

Candidate Requirements

  • Experience performing service repairs 
  • Ability to perform repairs and maintenance using correct tools and equipment, following approved techniques
  • Proficient knowledge of mechanical, electrical and hydraulic systems 
  • Ability to use standard computer applications, internet and manufacturers service portals
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Good customer service skills
  • Familiar with manufacturers products
  • Ability to work well in a team environment
  • Minimum LTA certification or appropriate comparable as required by the role
  • Full, clean driving licence essential for field roles
  • Ability to work extended hours and weekends


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