Parts Advisor

Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 30 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire and mid Wales and also sell high-quality used equipment across the UK and abroad.

The Parts Advisor is responsible for the selling, receiving and delivery of parts and accessories. This is a full-time role based on a 40-hour week from 8am to 5pm Monday to Friday with a requirement to work Saturday mornings on a rota basis.

Key responsibilities will include:

Promote and sells parts through all franchises and/or services to meet customer needs, by telephone and face to face; taking payment as required

• Ensures parts orders are ready for customer collection or packaged for courier/postal delivery

• Supply parts to Service Technicians including identifying parts required and ordering them to the relevant job number

• Verify receipts of incoming deliveries, including booking stock onto the management system, locating in relevant place or forwarding to despatch/workshop, whichever is applicable

• Assist in maintaining showroom standard

• Maintain control of stock levels and assists with stock takes

• Ensure relevant administration tasks are completed as required

• Contact customers with special offers/deals

• Take reasonable care for the Health, Safety and Wellbeing of yourself and others. This extends to co-operating to enable RVT to fulfil its legal duties.

Requirements for the role include:

• Experience in a John Deere parts environment or similar is preferred

• It would be essential to have knowledge of how a tractor works

• Ability to use standard computer applications – experience of Gold would be an advantage

• Excellent customer relationship skills

• Ability to work in a dynamic, fast paces environment

• Ability to thrive in a team environment